Using Smovin and feeling the limits?
Smovin was one of the first property management tools to target the Belgian market. It is a solid tool for financial tracking and basic accounting. But if you manage a growing portfolio — with technical maintenance requests, demanding tenants and service providers to coordinate — you have probably felt certain frustrations.
Here are the three pain points we hear most from property managers looking for an alternative:
1. Maintenance workflows remain manual
With Smovin, tracking maintenance requests (a leak, a boiler breakdown, an electrical issue) is often done via email, phone and spreadsheets in parallel. There is no structured workflow with statuses, automatic assignments and real-time visibility for all parties.
With SEIDO, every maintenance request follows a 9-status lifecycle — from the tenant's initial report to final closure. The tenant, service provider and property manager each see progress on their dedicated portal. No manual follow-ups, no lost information.
2. Multi-party communication is fragmented
Managing a building means coordinating tenants, owners, service providers and co-ownership managers. With a tool that does not centralise these exchanges, you spend your day copy-pasting between emails, WhatsApp and your software.
SEIDO integrates an email hub (IMAP/OAuth) directly into the application. Every email is linked to the property, tenant or maintenance request it concerns. And thanks to AI triage, messages received via WhatsApp, phone (ElevenLabs) or SMS are automatically converted into maintenance tickets — with zero manual effort.
3. Pricing lacks transparency
Several property managers report that Smovin's pricing model is not always clear upfront, with quote-based rates that make comparison difficult.
SEIDO offers per-unit pricing, publicly displayed on our website, with a free trial and no commitment. You know exactly what you pay before you start.
What Smovin does well
Let's be honest: Smovin has real strengths.
- Market presence: Active on the Belgian market for several years, Smovin has an established user base and proven stability.
- Data import: Excel/CSV import is mature and well tested, making migration from spreadsheets straightforward.
- Rental accounting: Tracking rents and charges is Smovin's historical core, and it does it well.
If your needs are limited to pure rental accounting, Smovin may be sufficient. But if you want to automate your operations — maintenance, communication, compliance — SEIDO goes further.
Why SEIDO is the modern alternative
SEIDO was designed from day one for the Belgian property manager who wants to save time on repetitive tasks:
Automated maintenance — From tenant report to service provider closure, everything is tracked and automated. EPC notifications and regulatory deadlines are natively integrated.
Dedicated portals — Your tenant submits a request in 2 minutes from their phone. Your service provider approves a quote and closes a task in 3 taps. You oversee everything from a single dashboard.
Open banking — Direct connection to your accounts via Tink. Rent calls, bank reconciliation and late payment tracking in just a few clicks.
Native Belgian compliance — Belgian lease templates, EPC reminders by region (Brussels, Wallonia), property tax management. No generic templates hastily adapted.
AI triage — A tenant sends a WhatsApp message at 11pm to report water damage? SEIDO automatically creates the maintenance ticket, categorises the issue and notifies the on-call service provider. Zero human effort.
How to migrate from Smovin to SEIDO
Migration takes 3 simple steps:
- Export your data from Smovin (CSV/Excel format)
- Create your SEIDO account — the free trial gives you access to all features
- Import your properties, units and contacts — our team assists you if needed
You don't need to migrate everything at once. Many property managers start with a test building before switching their entire portfolio.
Ready to try the alternative?
Join the Belgian property managers who have chosen to modernise their property management.
No credit card required. No commitment. Test with your own data.
Have questions about migrating from Smovin? Contact us — we respond within 24 hours.